Infosys BPO, the business process outsourcing subsidiary of the information technology giant, has signed an agreement to acquire all the share capital in Portland Group, an Australian company, for A$34 million (Rs 180 crore).
With the political crisis over the Centre's announcement of creating a separate Telangana state casting its effect on the state capital, two business process outsourcing (BPO) companies have moved their employees to nearby hotels, even as other information technology (IT) companies have beefed security.
The deal, which values Firstsource at Rs 800 crore (Rs 8 billion), would give Goenka a foothold in the information technology sector.
Sunil Wadhwani and Ashok Trivedi, co-founders, said: "The separation is a logical step for the company. Our board has reviewed the divestiture and believes it will benefit our shareholders, employees and customers."
Nasscom announced on Tuesday that it will soon introduce a `best practices' policy framework to streamline and standardise processes in the information technology-related services and business process outsourcing (ITeS-BPO) industry.
Headstrong buy the biggest deal in Indian BPO space
The job fair was jointly conducted by the State Employment Mission and the Koraput district administration recently.
Appointing Neemuchwala is seen as a big shift for Wipro.
This Budget positions India's taxation ideology as not merely a revenue source but as a strategic catalyst for growth, inclusion and long-term confidence.
Kenneth Haywood, the US national who gave the Indian police a slip, remains a mystery. Rediff's Matthew Schneeberger investigates.
The budget proposes to reduce surcharge on domestic companies to 7.5% from 10%.
Ganesh Natarajan answered many IT-related questions during an hour-long rediff chat on Tuesday.
The $100-billion export-driven sector has been vocal on the need to move up the value chain with increased automation, offering services bundled with software products and platforms.
Karnataka will promote secondary cities, including Mysore and Mangalore, as information technology destinations, even as the state is gearing up to provide employment to an additional 40,000 personnel in IT sector.
After information technology, it's now the turn of Indian business process outsourcing services companies to harness China as a delivery location.
Industry chieftains, strategists and analysts were unanimous that a slowdown, if at all happens again, won't affect the prospects of the $17-billion industry.
Nasscom to set a committee to look for successor of Som Mittal.
Sensing the high stress levels among employees that lead to lower productivity and higher attrition rates
A two-day conference to highlight emerging business opportunities in India and Malaysia, especially in Information Communication Technology, business process outsourcing and biotechnology sectors, will be held in January 2005 in the Malaysia.
The central government is likely to extend the Software Technology Parks of India (STPI) scheme beyond 2009 only to Indian information technology-enabled services/business process outsourcing (ITeS/BPO) firms. A proposal to this effect has been included in the 11th Five-Year Plan document, which will be put up for the approval of the National Development Council, headed by the prime minister, on December 19.
The global spend on business process outsourcing is estimated to be $234 billion in 2005 while the global human resources outsourcing (a comparatively new phenomenon) size is estimated at $ 67 billion, which is 29 per cent of the global BPO pie.
Indian export-oriented information technology (IT) and business process outsourcing (BPO) firms may be grappling with an appreciating rupee and clouds of doubt looming over the extension of tax sops for the sector beyond 2009. An Everest-Nasscom study points out that the domestic BPO market, with a growth rate of 50 per cent over the last five years, has grown faster than the overall Indian BPO market to reach nearly $1.6 billion (Rs 6,400 crore) by end of FY2008.
With a view to tap the east Europe market better, the Nasdaq-listed software major Infosys is planning to set up a centre in Czechoslovakia for both information technology and business process outsourcing operations.
Reforms started by Manmohan Singh in 1991 concentrated on things that would help large firms in the private sector. But these moves did not help the poor, says author Rafiq Dossani.
At present, at least, five over $500-million deals are being discussed for potential acquisition.
Sutherland, a business process outsourcing concern, invites applications for Help Desk Executives and Senior Help Desk Executives.
The demand for global solutions is pushing Indian BPOs to grow aggressively into global centres, said a senior executive. For instance, in the past 18 months, WNS has expanded its presence in the Philippines, Romania, and now Latin America. Analysts believe the trend will only increase in the days ahead, as clients look for outsourcing partners that can support critical processes from multiple delivery centres.
In its first ever acquisition in India, global information technology major IBM has agreed to acquire India's third largest business process outsourcing firm Daksh eServices to add skills in strategic areas.
Information technology services major Cognizant is at an advanced stage of negotiations to acquire Genpact, the business process outsourcing (BPO) giant.
The effects of the sub-prime crisis and the resultant slowdown of the US market is evident on the margins of Indian information technology (IT) and IT-enabled Services (ITeS) firms. Business process outsourcing (BPO) firms such as Firstsource, Pune-based HOV Services, Zenta, Aegis BPO and others have been receiving inquiries from existing as well as new customers for ramping up their account receivables management (ARM) business.
BPOs in Bangalore, which rely heavily on Internet services, say that there has been a 'slowdown' but they 'have been able to tide over the crisis' by using 'backup or alternate lines.'
With better infrastructure and quality human talent, Chennai fares better than Bangalore in attracting new investments from business process outsourcing and software firms
